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Brands Team for Tuna TurnaroundTuna, long a staple of lunchtime sandwiches, went off the menu for many Americans in 2004. That was when the EPA and FDA jointly came out with guidelines warning young children and women who were pregnant, nursing, or might become pregnant, to limit their consumption of albacore due to the presence of methylmercury in the fish. Some recommendations suggested intervals as long as two to three weeks between cans of tuna for average-sized children, and 10 days for adults. Concerns about danger to humans, as well as the environment, drove down tuna consumption. US per capita consumption of tuna in 2007 was a "mere" 2.7 pounds, or about seven cans of tuna over a whole year, according to HealthyTuna.com, a site established by Bumble Bee, Chicken of the Sea, and StarKist, to increase tuna consumption. But consumer concerns were largely unwarranted. Consumers misunderstood the EPA guidelines, which include a tenfold safety factor, according to Dr. Dariush Mozzaffarian, assistant professor of medicine and epidemiology at Harvard Medical School and the Harvard School of Public Health, in a 2008 interview with Time magazine. If the limit is six ounces per week, you'd have to eat 60 ounces to be at risk. Also, the EPA sets safety limits based on potential risks to infants and newborns, not adults. For tuna, the benefits outweigh risks, Mozzaffarian said. Omega-3s in tuna are more beneficial than mercury is harmful. But it's hard to change people's perception of a food based on facts alone. That's why the three major tuna brands, Bumble Bee, Chicken of the Sea, and StarKist, teamed up with the Tuna Council to promote tuna as a part of a modern, healthy lifestyle rather than something boring or, worse, dangerous. The three brands joined forces to create the "Tuna the Wonderfish" campaign, which proclaims the health benefits of the fish, as well as the versatility and convenience of canned tuna. The site offers tuna-based recipes and “episodes,” which is their name for the various commercials hosted by an exuberant character named Joy. She also is featured in a slot-machine game to come up with recipes based on the combination of "TUNA WHEN!" "TUNA HOW!" and "TUNA WITH!" You can then share the recipe through email, Facebook, or Twitter with just a click. The companies spent about $15 million on the campaign, including the site, television commercials, print advertisements, and reaching out through the Internet with ads. That's $5 million more than what the three spent altogether in 2009. Sales have already increased 4.23 percent over what they were one year ago for the first five months of the year. A consumer survey in April revealed “shifts in perceptions of tuna’s healthfulness, including the beliefs that ‘it helps you live longer’ and ‘it is good for the heart.’ ” Consumer feedback has been quite promising, as those who have been exposed to the Wonderfish “campaign are buying more tuna and are 30 percent more likely to try new ways to prepare tuna than those who have not.” They bought an average of a can and a half more than their counterparts. Those figures demonstrate that teamwork and a well designed marketing strategy can really work wonders. — Ariella Brown The CMO Site is an executive social network that provides CMOs and other marketing executives from the world’s leading organizations with a real-time, online venue where they can convene to discuss how they're delivering on the most critical marketing priorities. Join us! |
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